Whizzystack

Chatbots that resolve,
qualify & keep learning

We design, build, and operate AI chatbots across web, WhatsApp, and your existing tools — from first response and lead qualification to escalation, and re-engagement — so support load comes down, revenue conversations go up, and customers feel heard 24×7.

Whizzystack · Chatbot orchestration console
How we plug into your chatbot & automation stack
💬
Design
Use-cases, intents & flows
We map support, sales, and service flows into intents, FAQs and safe human handover scenarios.
🤖
Build
Channels, AI & integrations
WhatsApp, web and social channels wired into CRMs, helpdesk, and order systems — with AI used where it helps.
📈
Optimise
Analytics, training & SLAs
Dashboards, training cycles, alerts and testing ensure your bot improves instead of degrading.
Chatbot development

Chatbots that reduce support load and convert more visitors.

We design, build, and run AI chatbots across web, WhatsApp, and apps—so customers get instant, accurate answers while your team focuses on higher-value work.

Ecommerce & D2C brands B2B SaaS & product teams Customer support leaders Sales & growth teams

Where chatbots fail before they add real value.

Most chatbots are launched as quick add-ons and then abandoned. We focus on the gaps that stop bots from actually reducing workload and improving customer experience.

CX & content
Bots that “sound smart” but don’t resolve

Generic bots answer only surface-level FAQs and fail when the conversation gets slightly specific—so customers immediately ask for a human.

Data & systems
No access to live orders, accounts, or tickets

Without integrations into CRMs, helpdesks, and order systems, bots can’t check status, update records, or take meaningful actions.

Ownership & iteration
Launched once, never improved

There’s no owner, no feedback loop, and no analytics—so intent gaps, failure points, and new use cases are never fed back into the bot.

Chatbots built around your journeys, not just FAQs.

We design chatbots as part of your customer journey—support, sales, onboarding, and post-purchase—connected to your tools and tuned to your language.

Web & in-app
Website & product chat widgets

Conversational experiences on landing pages, dashboards, and help sections that answer questions, guide users, and capture leads in real time.

WhatsApp
WhatsApp support & commerce bots

Flows for order tracking, FAQs, reorders, and basic support running on WhatsApp, with human agents stepping in when needed.

Sales
Lead qualification & routing bots

Bots that ask the right questions, score leads, and route qualified prospects to the right sales rep or calendar slot automatically.

Support
Ticket triage & resolution assistants

Chatbots that understand intent, suggest replies, auto-resolve known issues, and create or update tickets in your helpdesk.

Internal
Internal knowledge & IT assistants

Secure bots that answer employee questions on HR, IT, and process docs—trained on your knowledge base, wikis, and SOPs.

Ops
Guardrails, analytics & optimisation

Monitoring, guardrails, and conversation analytics that show where the bot fails, where humans step in, and where to automate next.

Our scope of AI-powered chatbots.

From fast-to-launch scripted bots to fully context-aware, LLM-powered assistants, we cover the full spectrum—so you can start where you are and scale as you learn.

Scripted
Scripted / quick reply bots

Guided menus, FAQs, and lead capture flows that are fast to launch, easy to maintain, and ideal for well-defined journeys.

LLM
NLP / LLM chatbots

Bots that understand intent and context, grounded in your docs and data, providing natural, domain-specific answers.

Actions
Service / action bots

Bots that perform tasks: orders, claims, returns, bookings, and updates— all audited, approved, and logged.

Channels
Social / messaging bots

WhatsApp, Messenger, and web chat experiences that share knowledge, policies, and data across channels consistently.

Context
Context-enabled assistants

Memory of user, account, and session for personalised conversations that feel continuous—not like starting from scratch each time.

Voice
Voice-enabled chatbots

Mic-to-answer and IVR-style flows with natural language UX, for use cases where talking is faster than typing.

We develop industry-specific AI chatbot apps.

Different industries have different questions, regulations, and escalation paths. We adapt chatbot flows, tone, and guardrails to your vertical.

Healthcare
Healthcare & fitness

Pre-visit Q&A, symptom triage, appointment flows, reminders, and claims support—with appropriate disclaimers and guardrails.

Education
Education

Admissions queries, course and fee info, campus FAQs, and learning support assistants for students and parents.

Banking
Banking & finance

KYC workflows, balances and statements, claim pre-checks, product guidance, and guardrail-heavy flows aligned with compliance.

E-commerce
E-commerce

Product discovery, order status, returns, exchanges, recommendations, and post-purchase engagement across web and WhatsApp.

Gaming
Gaming & sports

Fixture info, ticketing support, merch help, fan engagement flows, and personalised offers for high-intent users.

Logistics
Logistics / on-demand

Route and ETA queries, PoD updates, exception handling, driver and customer communication, and proactive notifications.

Chatbot analytics and conversation performance dashboard
A/B testing and optimisation for chatbot flows

Want to see what a chatbot could automate for your team?

Share your top 2–3 support or sales use cases, the tools you use today, and where your team is overloaded. We’ll map specific chatbot flows, integration points, and expected impact—no generic “AI bot” pitch.

Outcomes that show up in inboxes and dashboards.

We anchor chatbot projects on tangible improvements in workload, response times, customer satisfaction, and revenue—not just “conversations handled”.

30–70%
Deflection of repetitive queries

Common “where is my order?”, reset, policy, and product questions handled end-to-end by bots before they ever hit your agents.

2–3×
Faster first response & resolution

Instant replies on every channel, with clear flows for escalation and callbacks when a human is needed.

Higher
CSAT & conversion rates

Better experience for customers who get answers faster, plus more visitors turning into qualified leads or orders while your team sleeps.

How we design, launch & evolve your chatbots.

A delivery model that connects chatbots to your tools, teams, and KPIs—so they become a core part of operations, not another abandoned widget.

  • 01. Discovery & journey mapping. We align with CX, sales, and product teams to map customer journeys, identify high-impact use cases, and define success metrics.
  • 02. Conversation & flow design. We design intents, flows, fallback paths, and escalation rules that reflect how your customers actually speak.
  • 03. Build, integrate & train. We connect bots to your systems—CRMs, helpdesks, ecommerce platforms—and train them on your content and historical data.
  • 04. Launch, measure & optimise. We roll out in controlled phases, track deflection and satisfaction, and keep iterating as new questions and products appear.
1
Co-designed with your CX & sales teams
We work with the people who talk to customers daily, so the bot reflects real questions, objections, and edge cases—not just a generic script.
2
Human handover by design
Clear guardrails, handover flows, and agent tools ensure the bot knows when to step aside, and your team always has context to continue the conversation.
3
Data-driven optimisation loop
Conversation analytics show failure points, high-value intents, and new automation opportunities—so the bot keeps improving instead of going stale.

Frequently Asked Questions

  • What kinds of chatbots do you build?

    We build customer-facing chatbots for support and sales on web and WhatsApp, and internal assistants for teams. Each bot is tailored to your domain, tools, and workflows—not a generic template.

  • Which platforms and tools can you integrate with?

    We integrate with CRMs, helpdesks, ecommerce platforms (like WooCommerce), internal APIs, and data warehouses via APIs and webhooks. The goal is for the bot to see orders, accounts, tickets, and products in real time.

  • How long does it take to launch a chatbot?

    A focused, single-journey bot (for example order tracking or FAQ) can go live in 3–6 weeks. Multi-journey, multi-channel bots with deeper integrations typically take 6–10 weeks depending on scope and dependencies.

  • Can the chatbot handle multiple languages?

    Yes. We can support multiple languages based on your audience and channel, with careful testing on tone, terminology, and edge cases for each market.

  • How do you handle security and privacy for chatbots?

    We minimise sensitive data sent to models, use encrypted channels, and align with your security team on access controls, logging, retention, and vendor selection based on your regulatory environment.

  • Do you offer ongoing optimisation and support?

    Yes. We can stay on to monitor performance, review transcripts, add new flows, and keep the bot aligned with new products, policies, and campaigns.

  • How do you measure ROI from chatbots?

    We define success up front: deflection rate, agent time saved, CSAT, lead conversion, or revenue from assisted journeys. Dashboards and before/after benchmarks are part of the rollout, not an afterthought.

Tell us about your needs

We’ll get back to you within 24 hours

WHIZZYSTACK HQ 

All queries

Whizzystack Solutions
B-61, Sector 67, Noida, Delhi-NCR 201301 

Phone:  +91 95 6064 1297  |  0(120) 428 7309
E-mail : info@whizzystack.co
Web:  www.whizzystack.co

All queries

Whizzytack Solutions
B-61, Sector 67,   Noida, Delhi-NCR 201301 

Phone:  +91 95 6064 1297  |  0(120) 428 7309
E-mail : info@whizzystack.co
Web:  www.whizzystack.co

All queries

Whizzytack Solutions
111, Pemberton BLVD, Brown Mills, NJ 08015 US

Phone:  +91 95 6064 1297  |  0(120) 428 7309
E-mail : info@whizzystack.co
Web:  www.whizzystack.co

All queries


E-mail:
  info@whizzystack.co 
Web:  www.whizzystack.co

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