Ecommerce Industry

eCommerce experiences that turn browsers
into loyal customers

We design, build, and run high-converting storefronts for D2C brands and marketplaces – from WooCommerce builds and product discovery to checkout optimisation, post-purchase journeys, and AI assistants that keep customers coming back.

Whizzystack · eCommerce console
How we plug into your eCommerce stack
🤖
AI solutions
Agentic AI & chatbots
Product discovery, FAQ, and post-purchase support across WhatsApp, web, and social – plus cart recovery and reorder nudges that lift revenue without adding support headcount.
🛒
Digital products
Web · mobile · eCom
High-performance WooCommerce stores, landing pages, and mobile-friendly flows focused on conversion rate, average order value, and repeat purchase behaviour.
📦
Operations
Inventory & fulfilment
Integrations with inventory, shipping, and CRM so orders, stock, notifications, and support tickets stay in sync – giving you a single source of truth for day-to-day operations.
E-commerce & Retail

AI-first e-commerce that turns catalog, inventory, and campaigns into a predictable growth engine.

We design, build, and run AI layers on top of your existing store stack—improving conversions, inventory turns, and customer lifetime value without disrupting your current platforms or partners.

D2C & brand stores Omni-channel retailers Marketplace-first sellers Subscription & repeat commerce

Where e-commerce operations quietly leak growth.

Across brands and retailers, the patterns repeat: fragmented data, manual merchandising, and campaign decisions made on lagging reports. We focus on the points that move conversion, margin, and inventory turns.

Merchandising & discovery
Same store, same products, flat conversions

Search, recommendations, and listing logic are static. Every visitor effectively sees the same store, regardless of intent, history, or channel.

Inventory & operations
Stock-outs, overstock, and dead inventory

Sales, inventory, and marketing data are out of sync. Teams react late to demand spikes and promotions, and capital is locked in slow-moving SKUs.

Marketing & retention
Campaigns that don’t respect customer context

Email, paid, and WhatsApp flows are rule-based and channel-wise. There is no single view to orchestrate journeys and offers across the lifecycle.

An AI commerce layer across your existing stack.

No rip-and-replace. We plug into Shopify, WooCommerce, custom carts, ERPs, CRMs, and marketing tools—so your teams keep their workflows, with smarter intelligence underneath.

Merch
AI recommendations & on-site search

Personalised product carousels, “frequently bought with”, and tuned search rankings based on behaviour, margins, and stock position.

Inventory
Demand forecasting & replenishment

Short- and mid-term forecasts by SKU, channel, and warehouse to guide purchase planning and safety stock decisions.

Pricing
Promo & pricing intelligence

Guardrails and simulations for discounts and campaigns so margin and inventory don’t get destroyed in the name of “offers”.

CX
AI chatbots & service flows

Guided shopping, order lookup, and issue resolution via chat, tuned to your policies, logistics, and brand tone.

Data
Product, customer & events layer

Clean product, customer, and event streams that power analytics, experimentation, and future AI initiatives.

Ops
Commerce control tower dashboards

Live views on funnels, inventory risk, and cohort health—so leaders see what is working, what’s at risk, and what to change next.

AI-powered e-commerce dashboard with revenue, conversion and product performance
E-commerce control panel showing inventory, orders and customer insights

Want to see what an AI layer could do for your store?

Share your store URL, key categories, traffic bands, and top 3 constraints. We’ll outline 2–3 concrete AI commerce plays you can roll out in the next 8–10 weeks— with expected impact on conversion and inventory.

Outcomes that matter to growth and finance.

Every engagement is tied to measurable metrics—conversion rate, revenue per visitor, stock-outs, and customer lifetime value—not just new dashboards.

+10–25%
Lift in revenue per visitor

Smarter recommendation logic, tuned search, and aligned offers across funnels.

-15–30%
Drop in stock-outs & bad inventory

Better forecasting and replenishment reduce lost sales and slow-moving stock.

+20–40%
Improvement in repeat purchase cohorts

Lifecycle journeys and personalised messaging that respect behaviour and margin.

How we engage with e-commerce and retail teams.

A rollout model that respects your running campaigns, catalog cycles, and logistics partners— without putting day-to-day revenue at risk.

  • 01. Discovery & store mapping. We align with growth, merchandising, and ops to understand platforms, data sources, and constraints.
  • 02. Architecture & pilot design. Together we pick a high-impact wedge—one funnel, one category, or a specific cohort.
  • 03. Implementation & guardrails. We deploy behind your existing platforms with clear controls for marketing, merch, and ops teams.
  • 04. Scale-up & continuous optimisation. Once impact is proven, we extend coverage to more funnels, categories, and channels.
1
Aligned with your stack, not ours
We plug into Shopify, WooCommerce, custom carts, ERPs, CRMs, and marketing tools—no forced platform migration or “one more dashboard” for your teams.
2
Governance and risk built-in
Guardrails around discounting, margin, inventory exposure, and privacy are baked into the design—so leadership is comfortable scaling automation.
3
Operational, not just “labs”
We sit close to revenue and ops teams post go-live, tuning models and experiences based on live store performance, not just offline experiments.

Frequently Asked Questions

  • How can AI solutions improve our e-commerce performance?

    We use AI to improve discovery, conversion, inventory planning, and retention. That means more relevant product exposure, better stock availability, and journeys tuned to behaviour and margin instead of generic rule-sets.

  • What types of data do we need to get started?

    Typically: order history, product catalog data, inventory and fulfilment feeds, basic customer identifiers, and campaign performance. We start with what you already have and improve data quality over time.

  • How does AI handle seasonality, promotions, and sudden spikes?

    Models are trained with seasonal patterns, promotions, and external signals where relevant. We also keep human override and guardrails so commercial teams stay in control during key events.

  • Will this replace our current platforms like Shopify or WooCommerce?

    No. We build an AI layer on top of your existing store, ERP, CRM, and marketing stack. The goal is to extend what you already run—not force a platform migration.

  • How do you integrate with our tools and marketplaces?

    We use APIs, webhooks, and data exports to connect storefronts, ERPs, CRMs, marketing platforms, and, where needed, marketplace data—under a clear data contract.

  • What ROI timeline should we expect from an AI commerce layer?

    Most pilots are designed for measurable movement in 8–16 weeks on a defined set of metrics—typically revenue per visitor, stock-outs on key SKUs, or repeat rate for specific cohorts.

  • How do you handle data privacy and ethical use of AI in e-commerce?

    We minimise personally identifiable data, comply with regional regulations, and avoid opaque automation on critical decisions without human visibility and override. Access controls, logging, and retention policies are part of the design.