Field teams that run on WhatsApp,
not spreadsheets
Field-Team Lite connects jobs, routes, and proof-of-visit photos straight from WhatsApp into a simple manager console – so reps just reply on WhatsApp while ops leaders get live visibility, alerts, and end-of-day summaries they can act on.
sites onboarded in first rollout
guards reporting via WhatsApp
daily reporting on live sites
manager hours saved every week
How a 150-guard security agency reached 100% daily reporting in 10 days
A multi-site security provider was running on scattered WhatsApp chats and phone calls. Supervisors forwarded updates manually, clients questioned proof of presence, and managers spent hours chasing basic shift reports.
FieldLite introduced a WhatsApp-based reporting flow for guards, a simple supervisor view, and a daily dashboard for management. Within ten days, the agency moved from “chasing updates” to seeing every shift check-in, photo, and incident in one place.
How a normal night shift looks with FieldLite
Where FieldLite creates leverage for security agencies
We plug in when guard reporting, supervision, and client visibility are running on scattered WhatsApp chats, phone calls, and paper logs.
Missed, late, and fake check-ins
Guards send “done sir” messages with no proof. Some forget, some duplicate reports, and supervisors have no reliable log of who actually attended which site and when.
Supervisors stuck chasing updates
Phone calls, missed WhatsApp messages, and manual forwarding consume most supervisor time. They react to issues instead of proactively spotting sites with risk or non-compliance.
No proof of presence for clients
Clients escalate because they don’t see guard attendance, patrols, or incident reports. Quarterly reviews become defensive instead of showcasing reliability and discipline.
What FieldLite delivers on the ground
A WhatsApp-first reporting system for guards, combined with a clean web console for supervisors and management – so you see every shift, site, and incident in one place.
Shift start, end & site check-ins
Guards report via simple WhatsApp flows – “on duty”, “off duty”, and site-specific check-ins – with time-stamps and optional photos.
Location tags & photo evidence
Every visit can carry GPS coordinates and photos, giving you and your clients proof that the guard was actually on-site.
Live roster & exception alerts
Supervisors see who has checked in, who is missing, and which sites have no recent activity – instead of scrolling through chats.
Incident reporting over WhatsApp
Guards log incidents with category, photos, and notes. Supervisors add actions, and management sees closure status on a simple dashboard.
Daily, site-wise & client-wise visibility
See attendance, missed shifts, incident counts, and late check-ins across sites, clients, and supervisors – in minutes, not hours.
Daily summaries & escalation rules
Auto-send daily summaries to management, and configure escalation rules when a guard or site misses reporting beyond a threshold.
What this translates to in practice
Clear reporting. Verified presence. More bandwidth for supervisors and clients.
Guard check-ins across all sites
Saved from manual follow-ups
Fake reports after day 10
How we roll out FieldLite for your guards and supervisors
A lean, four-stage rollout – from first pilot to full agency-wide deployment.
Understand your sites & rosters
Map sites, shifts, and reporting expectations across guards and supervisors.
- List of sites & guard headcount
- Shift patterns & check-in rules
- Reporting expectations for clients
Configure FieldLite & pilot
Configure WhatsApp flows, basic dashboards, and run a pilot with 15–20 guards.
- Guard / supervisor onboarding
- Pilot on select sites and shifts
- Adjust flows based on real usage
Roll out to all sites
Extend to the full roster once reporting discipline is established in the pilot.
- Agency-wide onboarding
- Exception alerts & escalations
- Standard daily & weekly reports
Optimise, support & evolve
Fine-tune rules, add new reports, and support your team as you scale.
- Monthly usage & outcome reviews
- New templates & custom reports
- Ongoing support for your managers
Beyond security – other field teams using FieldLite
The same WhatsApp-first reporting and dashboard model can support logistics, pharma field force, and facility management teams.
Proof-of-delivery and route visibility
Drivers log stops, photos, and delays over WhatsApp, while dispatch sees live route progress and exceptions.
Doctor visit logging & coverage
MRs record visits, samples, and commitments via WhatsApp, while managers see coverage and frequency by territory.
Cleaning rounds & SLA tracking
Cleaning staff log completed rounds and issues, while supervisors track SLA adherence and missed areas.
Want to see this for your guards and sites?
Share your current guard headcount, number of sites, and how you track reporting today – we’ll walk you through a live FieldLite demo and outline a pilot for your agency.
