customer-journey-mapping – Whizzystack

digital strategy

strategy

Customer journey mapping. Turning a stranger into your biggest supporter

The most impactful digital marketing starts with the customer. But how do we make sure our customers are receiving the best experience possible? Our customer journey workshops take a deep dive into who your customer is, what their pain points are, how your brand USP’s appeal to your customer and how to communicate this in a valuable way to move customers through their decision making process. Ultimately the findings of this workshop will act as a comms foundation for all online and offline campaigns moving forward informing everything we do from platform choice to ad messaging.

strategy

Don’t neglect the top of the customer funnel

To grow a garden, you’ve got to water the seeds, attracting new customers works the same way. Brand awareness and prospecting campaigns are often overlooked because they don’t have a clear-cut, positive ROI impact, but they aren’t designed to. Prospecting campaigns are about getting in front of qualified potential customers, ensuring they engage with your brand, are added to a database or social community and re-engaging over time until they do become a customer.

strategy

It’s 7x cheaper to retain customers than to find new ones.

On average 40% of an ecommerce store’s revenue is created by only 8% of its loyal customers, You’ve worked hard to build your brand and generate sales so investing in nurture tactics is a no brainer. Our customer retention strategies are designed to encourage repeat purchase and increase customer lifetime value across a variety of tactics such as loyalty programmes, email automation & SMM.

strategy

Strategic thinking first, execution second

Too many agencies dive head first into channels, tactics and budgets. We prefer to research, plan and put together a digital strategy which will actually deliver results. This could mean pushing back activity to fix websites issues or improving your brand appeal. Our growth specialists work out what’s actually going to move the needle, and put in place a strategic plan to get you there.

our process

Your roadmap to measurable digital growth...

01/03--

Establish business goals

TWith all strategic consultancy tactics it is important we understand exactly what you are looking to achieve. That’s why we take the time to truly understand your business and what equals success for you, allowing us to execute a plan that is customised for your needs.

02/03--

Defining current state of play

To move forward and plan for growth its important to understand where you’ve come from and where you currently sit within your market. Our proposals are always based off of initial research where we delve into your Google Analytics account to understand where traffic and revenue is coming from.

03/03--

Market & competitor analysis

Looking at your brand from a customer perspective should be the start of all marketing plans and that means understanding what your competitors are doing better than you are. We look at who your direct competitors are but also who the market leaders are to gain inspiration and design strategies that make you more competitive.

A Professional network of specialists

OUR LATEST WORK

GROWING REACH, REVENUE OR RETENTION?

READY TO START A PROJECT

Growth STrategist

Subodh Bhatt

READY TO START A PROJECT

Hit the button to arrange a 1:1 call with Whizzystack’s leadership

INDIA

SUBODH BHATT
B 61, Sector 67,
Noida, Delhi NCR, India
Phone: +91 95 6064 1297
Email: info@whizzystack.co

USA

SID BAKER
111, Pemberton BLVD,,
Brown Mills, NJ 08015 US
Phone: +1 877.368.5420
Email: sid.baker@whizzystack.co

WHIZZYSTACK

WHAT WE DO

SERVICES

ECOMMERCE SOLUTIONS

WEBSITE SOLUTIONS

DIGITAL SERVICES

ONLINE MARKETING

SEARCH ENGINES

© 2022 Whizzystack Solutions LLP. All rights reserved.

RESOURCES

CLIENT JOURNEYS

ABOUT US

WHY WHIZZYSTACK

LET’S TALK

INDIA:
+91 9560641297
info@whizzystack.co
USA:
+1 877.368.5420
sid.baker@whizzystack.co

SOLUTIONS

High Performance eCommerce Websites

Creating fast, reliable and focused omnichannel eCommerce solutions.

SERVICES

Ecommerce Design

Ecommerce Development

User Experience

Ecommerce Consultancy

Support & Maintenance

Conversation Rate Optimization

MORE RESOURCES

INSIGHTS ⟶

CASE STUDIES ⟶

PLATFORMS

CLIENT JOURNEY

ADVENTURE TRAVEL

They needed a site that would grow with them, and which would allow them…..

Read More ⟶

TONE DERMATOLOGY

fully customized subscription model for a Dermatologist in just two weeks. ue.

Read More ⟶

FOOD SUPPLEMENTS

Read on to discover how we increased sales for this exciting start-up by almost 2,500%!….

Read More ⟶

SOLUTIONS

Website Design and Development

Plan, design, develop and host websites and multilingual platforms that surpass user demands.

SERVICES

Design & Development

Support & Maintenance

MORE RESOURCES

INSIGHTS ⟶

CASE STUDIES ⟶

PLATFORMS

CLIENT JOURNEY

ADVENTURE TRAVEL

They needed a site that would grow with them, and which would allow them…..

Read More ⟶

TONE DERMATOLOGY

fully customized subscription model for a Dermatologist in just two weeks. ue.

Read More ⟶

FOOD SUPPLEMENTS

Read on to discover how we increased sales for this exciting start-up by almost 2,500%!….

Read More ⟶

SOLUTIONS

Digital Marketing Solutions

Creating engaging content and digital marketing solutions that drive audiences to action.

SERVICES

DIGITAL MARKETING

DIGITAL STRATEGY

DIGITAL TRANSFORMATION

CONVERSION RATE

USER EXPERIENCE STRATEGY

RESOURCES

INSIGHTS ⟶

CASE STUDIES ⟶

ONLINE MARKETING

Social Media Marketing

Content Marketing

Integrated Search PPC& SEO

Automated Email Marketing

SEARCH ENGINE

Search Engine Optimization (SEO)

Search Engine Marketing

Digital Media & Programmatic Display

Data Analytics & Reporting

Google Analytics Training