1. Awario: Position your brand betterWhat engages your social media best? What types of special offers and product features are being discussed on social media? What annoys your customers most, urging them to voice their complaints on social media? A well set-up social listening strategy will answer all of these questions and more. Apart from using social media listening as part of your customer support and relationship management strategy, make sure to set up a few more alerts to keep an eye on:
- Your competitors’ unhappy customers: Are they complaining on missing or limited features? Can you create a product positioning strategy to cover that gap and reflect that positioning strategy in your social media ads?
- Existing product names: What are well known product names in your niche? You can learn a lot about how your target customers are using competing products by monitoring their names.
- Your core keywords: Keep an eye on general niche discussions to better understand what your target customers are discussing online and peaks their interests.
2. Buzzsumo: Spy on your competitorsWhile you may already be aware of Facebook ads library allowing you to see which advertising strategies your competitors were using, Buzzsumo’s Facebook tools may be new to you. Buzzsumo allows you to compare two or more Facebook pages and their content performance, side by side.
3. Text Optimizer: Create a better copyFinding the right words for an engaging ad copy is art. It’s also a process that never ends. You need to constantly come up with new ways to craft a message so that it could engage new customers. Text Optimizer is my source of never-ending inspiration. Just type your core keyword and it will come with a huge list of related concepts your customers are also interested in. It will also allow you to analyze popular niche questions and suggest the most relevant and engaging context. Use the tool whenever you feel stuck and need some inspiration, like new angles and copy ideas. SE Ranking keyword research is another ideation tool I often use for any type of content marketing, including social media copy. It shows popular ads for any keywords allowing me to see which wording competitors are using for their PPC ads:
4. SparkToro: Research your audienceWho are those people behind your target social media accounts? Which hashtags are they using? Who are they listening to? Answering all of those questions can help you on many levels, from creating a buyer’s personas to target your ads better to finding more ways to create your targeting strategies, like a hashtag- or influencer-driven targeting. SparkToro is an audience research tool that allows you to access lots of well-organized data on how your customers are discussing your primary topic, who they engage with on social media, which Youtube channels they are subscribed to, and which blogs or magazines they read. There’s also a detailed report of your target audience demographics and popular topics they tend to discuss: Click any report section to access even more data. All in all, the platform is everything you need to create a smarter targeting strategy. When it comes to marketing research, surveying your current customers is also always a great idea. This is the fundamental customer-centric content tactic that will breathe new life in any marketing strategy.
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5. Heatmaps: Understand your visitorsDon’t you want to know how your social media users engage with your landing page? Surely, your response would be “yes”, because you spend money on attracting that click. Obviously, you want to make sure that visitors will engage with the page and become your customer. While you are already using Google Analytics, it is not always easy to visualize what really attracts your site visitors’ attention and what attracts them. Any time you are launching a new advertising campaign, set up a new tracking campaign using heatmaps. Heatmaps visualize clicks and mouse movements on your page allowing you to see which page elements should be rearranged to make the page easier to navigate. Unlike Google Analytics which is continuously running on your pages, heat-mapping tools rely on a sample of data. Create new tracking, every time you have a new ad. This way you will be able to go back and compare your past heatmaps and identify what worked and what may have made things worse. Using A/B testing to pick a better-performing landing page is also a very good idea.
ConclusionAs they say, when starting a social media campaign, it’s more about collecting the data than sales. Focus on learning from your successes and failures and make sure to use Facebook remarketing pixel to be able to reach out to those visitors again with better-targeted ads. There are lots of businesses that readily invest in social media ads because they seem to be more affordable than Google ads and require less set-up time. Yet, few of those advertisements are doing their best to boost their strategy performance. Hopefully, the above tools will give you ideas on how to innovate and improve your social media strategy. Good luck!
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